Contact Centre Assistant Manager (Insurance)

Job Title:


Contact Centre Assistant Manager (Insurance)

Company:


BCAA

Job Location:


Burnaby, BC

Contact Centre Assistant Manager (Insurance)

Our Contact Centre currently has two Regular Full-Time opportunities for Contact Centre Assistant Manager - Insurance. This position will be responsible for ensuring the financial strength of the Insurance department through the management and direction of sales, service, training, and staff development, to achieve agreed goals in a manner consistent with BCAA's mission statement, corporate policies, Code of Ethics and climate objectives.

Responsibilities

- Financial Management
- Diamond Sales Management
- Human Resources Management
- Operational Effectiveness
- Corporate Priorities & Initiatives

Requirements

- 2 years related post-secondary education with 5 years insurance experience, (or an equivalent amount of education and experience) two of which are at a supervisory level
- Level 2 Insurance License (must be willing to work towards a Level 3 License within agreed timelines)
- Autoplan Essentials
- Familiarity with running an Insurance Agency
- Demonstrated leadership and coaching skills
- Proficient in the Microsoft suite of products

To Apply:

If you have the skills and experience required for this position, please visit:

http://tinyurl.com/BCCA-InsuranceAM