Market Research Account Manager

Job Title:


Market Research Account Manager

Company:


PSL Group

Job Location:


Montreal, ON

Market Research Account Manager

$15.00/hr + Bonus

PSL Group is a global leader in providing Internet-based market research services to the international pharmaceutical industry.

The Operations team is offering an exciting career opportunity within our North American fieldwork office for individuals who have an interest in marketing research.

The Role:

The role comprises of calling respondents to participate in marketing research studies either on the phone or ask them to complete a survey via the Internet.

Key responsibilities:

Recruit respondents to complete online surveys
Conduct market research surveys on the phone
Follow-up with respondents whom have not completed the surveys

Essential skills:

Ability to follow scripts and record responses accurately
Ability to comply with Market Research guidelines
Ability to effectively resolve challenging situations that may arise on the phone
Excellent verbal communication skills
Solid organizational skills
Able to work well in a high paced environment
Bilingualism (English/French)
Professionalism
Excellent work ethic

Qualifications:

2+ years experience in the Call Center, sales, telecommunication industry
DEC degree or equivalent
Proven track record in customer service, telemarketing or marketing research objectives
Knowledge of Word, Excel and Outlook

To Apply:

If you have the skills and experience required for this position, please forward your resume to:

PSL Group
1801 McGill College, Suite 500
Montreal QC H3A 2N4

E-mail: sandra.fraser@pslgroup.com