Inbound Sales Agent

Job Title:


Inbound Sales Agent

Company:


Cymax

Job Location:


Vancouver , BC

Inbound Sales Agent

Please note in the subject line "inbound sales associate " for a valid submission of your resume.

Business Description

Cymax Stores Inc is looking for customer service associates to join our growing, dynamic team in the fast-paced online retail industry. We are one of the most reputable e-commerce corporations in North America that features home and office furnishings, decors and more, serving to a wide range of customers across the nation. If you love working in the sales, and is looking for a job with vast opportunities for personal and professional growth, somewhere encompassed with a vibrant team-oriented environment, then this is the position for you!

PERFECTION is the philosophy of our online furniture business. As one of the fastest growing e-tailers with more than 100 specialty online stores, we have one of the largest selections of products on the web.

Key Accountabilities / Activities:

Our ideal candidate must be goal oriented, self-motivated and driven to achieve high and successful sales results. If you love making sales, and is looking for a job with vast opportunities for personal and professional growth, somewhere encompassed with a vibrant team-oriented environment, then this is the position for you!

- To assist customers in obtaining product information by having product knowledge, or obtaining accurate information by contacting manufacturers/distribution centers.
- To promote the sales of Cymax products in a call center environment. Recognizes and promotes cross-sell and up-sell opportunities in an effort to achieve specific sales expectations.
- Responsible for the follow-up of all Sales placed by agent by providing direct contact information to prevent call from going to Customer Service.
- Responsible for order follow-up to ensure all agent sales have received tracking and been delivered, and any post-delivery follow up required such as, but not limited to, Replacements and Returns.
- Providing answers to any questions about products, services, and company policies
- Completing orders and sales inquiries in an effective and professional manner
- To alert product and site team on any product inaccuracies listed on our web sites, as well as any back ordered products.
- Following through with individual sales - call backs, emails, follow ups, etc
- Setting daily tasks and sales targets
- Other tasks as assigned

We Offer:

- Competitive wage, bonuses and full benefits plan (extended medical, dental, life insurance)
- Our location is easily accessible (5 minute walk from Burrard skytrain station)
- Free gym membership
- Monthly employee recognitions
- Friendly, professional work environment
- Opportunities for professional/personal growth potentials

Requirements:

- Effective verbal skills
- Ability to retain knowledge of products
- Previous experience in a call centre environment will be an asset
- Be motivated to meet customer needs
- Organized, detail-oriented, possesses excellent computer skills
- Friendly and professional phone manner
- A team player with a warm personality and positive attitude
- Must be able to multi-task in a fast-paced environment
- Assertive and proactive when completing tasks
- An interest in working hard.

*Compensation: Compensation: TBD, commission, plus benefits

To Apply:

If you have the skills and experience required for this position, please forward your resume to:

Cymax
Suite 1800, 1188 W Georgia Street
Vancouver , BC
V6E4A2

E-mail: fanny.l@cymax.com
Fax: (604) 629-4708